SAF: Hero Care Network Caseworker/Follow up

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Description

Description:

Ensure military families' needs are met when faced with an emergency.

Responsibilities

Support the Red Cross mission
• Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies
• Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly
• Support the follow up process to include making follow-up calls to military members and/or families to determine if their needs are met, providing other follow-up actions needed for complete and timely client service
• Acquire a working knowledge of local, state and federal resources aiding military members, families and veterans
• Maintain professionalism and conduct as stated in Red Cross policy

Time Commitment

Flexible, with a scheduled commitment.

For more information or to apply go to: https://www.redcross.org/volunteertoday

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Details

Get Connected Icon 18 and older

Location

Get Connected Icon 2530 University Ave.
Waterloo, IA  50701