Client Facilitator

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Description

The Client Facilitator performs receptionist-type duties providing an important first contact for taxpayers using the Tax-Aide free tax preparation service, and helping to keep the service orderly and efficient.

Volunteer Client Facilitators are needed for a minimum of 6-7 hours per week from February 1 through April 16 plus an additional 2-4 hours of training and self-study in January.

Shifts are available (Monday through Thursday) from February 1 to April 16. Volunteers must have a minimum of 6-7 hours per week:

  • Morning shift: 8:15 am to 11:00 am
  • Afternoon shift: 11:45 am to 3:15 pm

Client Facilitators must be organized, personable, and enjoy working with people. They must also pass an annual IRS certification exam on Standards of Conduct and Intake/Interview forms in order to volunteer in this program.

Details

Get Connected Icon 21 and older
Get Connected Icon Is Not Outdoors
Get Connected Icon Is Wheelchair Accessible

Location

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IA  50613